Description of quality, Total Quality Management (TQM), Important Principles of Total Quality Management
Quality
Quality is defined as the standard; let’s say standard of something measured against other things of similar kinds. It could be termed as the degree of excellence of something. It is a sense of appreciation that a product or service is better than others. One can perceive quality by elements like performance, conformance, reliability, durability, serviceability, aesthetics and perceptions.
Quality is defined as the standard; let’s say standard of something measured against other things of similar kinds. It could be termed as the degree of excellence of something. It is a sense of appreciation that a product or service is better than others. One can perceive quality by elements like performance, conformance, reliability, durability, serviceability, aesthetics and perceptions.
